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COVID 19 SHOPPING GUIDANCE

COVID 19 SHOPPING GUIDANCE

We are really pleased to be able to open the centre to our customers and welcome you back. Thank you for the support you have shown us over the last couple of months.

Shopping Guidance.

We would like to reassure you that the safety of our customers and staff is our biggest priority .We are putting in safety measures throughout the garden centre in line with the government’s regulations.Please help us by following strictly the following policies and instore rules.

Our new opening times are Monday to Saturday 9.00am to 4.30pm and Sunday 10.30 am to 4.30pm.

Our Coffee Shop and gift shops will be closed for the moment.

Our toilets will be closed.

We would like to reassure you that the safety of our customers and staff is our biggest priority .We are putting in safety measures throughout the garden centre in line with the government’s regulations.Please help us by following strictly the following policies and instore rules.

There will be a limit on the number of customers allowed in the store at a time and queuing may be necessary at 2 metre distancing at busy times.We may have to close the carpark if too many cars arrive.

Please come in singly if you can or a maximum of 2 people if necessary. No under 16's allowed in store however we understand that in certain situations you may need to bring a child with you and you will be allowed in. However the guidance for retail shopping set out by the Government sets out this rule. Also with queues and social distancing in place chidlren may not find the experience as enjoyable as before.

There will be separate entrances and exits and a one way system in the main areas.

Please keep strictly to the 2 metre social distancing rule.There will floor markings on the main paths to help you.

There will be sanitisers at the entrance and in store for customer use.

Please use a trolley to help with social distancing. There will be a trolley cleaning station at the entrance.

Tills will have screens and procedures to maintain social distancing.

Please pay by card only.

Finally not all our staff are back at work yet so please bear with us as we get up and running. We will do our best to answer queries at a safe distance but regret we cannot carry compost etc. to your car. Remember our  delivery service is still available. Please check our website.

Please take care and stay safe.

The team at PGC.